Help

Get help with your BioBook or your event setup.

Use the right contact path for the fastest answer.

For attendees

  • Need help signing in or updating your BioBook? Email help@thebiobook.com.
  • Need to confirm what will be published for an event? Review your BioBook preview first, then contact the organizer if event details need clarification.
  • Need to stop using your BioBook? You can cancel your account from within your attendee dashboard.

For organizers

  • Need help with event setup, guest tracking, or deliverables? Email help@thebiobook.com.
  • Questions about the platform, demos, or general information can be sent to info@thebiobook.com.
  • Before launch, review the Privacy, Terms, and Security pages so your public site feels complete and trustworthy.